Q&A / Downloading One File


STEP 1: Choose a File to Download


This is a sample photograph gallery. Along the bottom are the thumbnails. The large photograph above the thumbnails is the photo (the first one) selected at the bottom. I have chosen this photograph to download as a file.


STEP 2: Hover mouse over BUY button.

In the upper right hand corner of screen is this orange dialog. Hover over the BUY button. It is the first button. Ignore the other two buttons for now. A dialog will appear (not shown here).

Click on Select Product.

STEP 3: Click on ADD button

You will now see this screen. Click on the orange ADD button on the right hand side of the screen.



STEP 4 This screen will now appear. In the upper right hand corner of screen, you will see a new dialog that says: "One 5 MP has been added to the cart."
STEP 5: Click on VIEW CART

In the lower hand corner of this dialog, you will see "VIEW CART."

Click on this link.

STEP 6: Click on either, "Proceed to Checkout."

Below is your current shopping cart with the one photograph you ordered. You can continue to download only this one photograph/file OR you can add more photographs and then download more than one file at a time.

NOTE: You will see in red to right of photograph: "Cropping: Centered (is it OK?). Ignore this. You are ordering a file, not a print.

STEP 7: Proceed to Checkout

If you have not logged in to your account, you will be directed to this screen to log in. You will not see this screen if you have already logged in to your account. Once you have logged in, you will be taken to the Confirmation Screen below.

STEP 8: Confirmation Screen

Confirm the information on this Confirmation Scereen. If OKAY, click on CONTINUE CHECKOUT.

STEP 8: Enter Coupon Code if you have one. Click on APPLY.

This is your second confirmation screen. If you have one, type in your Coupon Code where it says, "Have a Coupon?'' Your Coupon Code will be your order number of your first order.

EXAMPLE: ZF-1234-56789-1


This popup will appear if you have put in a wrong Coupon Code. Reminder: your Coupon Code is the email address you used for your registration.
If your coupon is a good one, you will see a $ 0 balance.

Please note that the balance on this order is 0, but you may still have more balance on the coupon. Your coupon is worth $60.00.


This is your final screen. Once you click PLACE ORDER.

This is your RECEIPT.

Click on the ORDER #.

This Order # (in orange) is ZF-6273-70639-1

You will be sent this email.


Now download your file. Use DOWLOAD Order link on top middle of screen.

This may seem like a lot to do, but once you have done it 2-3 times, it is easy.  AND you can download multiple files at one time. Just add more files to your cart before checking out.



You can also find the file to download under MY ACCOUNT, which will be in the upper right hand corner of the screen if you are logged in.